We offer two size groups for our harnesses - small (XS, S) for smaller breeds and larger (M, L, XL) for bigger dogs. To ensure a perfect fit, measure your dog's chest and neck before purchasing.

Our products are designed for easy cleaning. You can simply hand-wash them with mild soap and warm water. Remember to remove the custom patches before cleaning.

The 'no pull loop' on our larger harnesses is designed to discourage pulling. When your dog pulls, the loop that is on the chest area will turn your dog towards you when they pull, which will train them not to pull indicating to your dog to reduce their speed without causing any discomfort.

Yes, safety is our top priority. All our products are night-time reflective, providing extra visibility and security for evening walks.

The shipping cost is calculated based on the weight and size of the package, as well as your location. You can check the estimated shipping cost at checkout.

Yes, once your order is dispatched, you'll receive a tracking number via email. You can use this number to track your order on the Australia Post website.

Typically, orders are processed within 2-3 business days. After dispatch, standard Australia Post shipping times apply, usually 3-5 business days depending on your location.